Frequently Asked Questions
WHAT IS AYURVEDA?
Ayruveda is a 5,000-year-old form of holistic medicine originating in India. Ayurveda translates into the "knowledge of life" and offers wisdom to incorporate mind, body, and soul into healing. At PAB we love this philosophy and remember many days we whipped up various concoctions with our mother. We are so excited to share our knowledge of Ayurvedic remedies with you!
WHO CAN USE THESE PRODUCTS?
Anyone! Our products are made for women and men and are suitable for all skin types. We do understand that everyone has different skin, and if you have sensitive skin we recommend patch testing to make sure there isn't a reaction. If you would like more guidance on skin types please email email@example.com.
MY SKIN IS SENSITIVE. DO THESE PRODUCTS CONTAIN PARABENS AND OTHER IRRITANTS?
Absolutely not! Read our page on the Toxic Ten. We pride ourselves on being transparent with our customers. Our formulas are here to prove that natural products can be safe and effective.
HOW SHOULD THE PRODUCTS BE STORED?
We recommend storing products in a cool, dry area away from direct sunlight.
DO YOU OFFER ANY COUPONS OR PROMOTIONS?
Sign up for our email list, and you can expect periodic promotions and coupon codes delivered directly to your inbox. Promotions are only valid for one-time use per customer.
WHEN WILL MY ORDER SHIP?
Your order will be processed and shipped within 3-5 business days. We are a two-person operation currently and appreciate your patience!
HOW DO I CANCEL OR CHANGE AN ORDER?
We do not allow cancellations or changes once an order has been processed. If you have any questions regarding your order please email us at firstname.lastname@example.org, and we will help as best we can.
DO YOU SHIP INTERNATIONALLY?
Currently we only ship within the domestic USA. Be on the look out because international shipping is something we are excited about offering in the near future!
WHAT DO I DO IF I AM DISSATISFIED WITH MY ORDER?
All of our products are made with the best ingredients available and made the traditional Ayurvedic way, so we know that you will absolutely love it! However, if you are not happy with the products you receive, we offer a 30-day money back guarantee. If you are dissatisﬁed, please email us at email@example.com. Products beyond the 30-day limit will not be accepted.
DOES PURE ALCHEMY BEAUTY USE RECYCLABLE PACKAGING?
Yes, please recycle the boxes! We believe in taking care of and loving the Earth for a more sustainable future. We will have more information about our in-house jar exchange program soon!